Frequently Asked Questions & Policies
Q.) We love what we see, how do we book you for your services?
A.) Thank you for choosing RLR Visuals. Please submit the contact form and I’ll get back to you as soon as possible to move forward.
Q.) How far should in advance should I book?
A.) I recommend booking as soon as you are sure that RLR Visuals is perfect for your photography or videography needs!
Q.) Can you do both photography and videography during an event?
A.) For events like this, I focus on either photography or videography to ensure the highest quality and attention to detail. Let me know which service you’d like me to handle, and if you’re interested in both, I can provide a combined quote after coordinating with a trusted colleague, who would cover the other service.
Q.) Do you travel? If so, do we have to pay for travel accommodations?
A.) Yes, I travel within the US & abroad to carry out my photo and video services. Travel fees may apply depending on the distance and location. Please contact me for more details.
Policies:
A signed contract, and a non-refundable 50% initial payment (deposit), is required upon booking any service. All initial payment fees are non refundable. Post-production cannot commence until full balance is paid.
There is no late fee if you are running behind schedule, however, the session will still end at the initial end time. Late arrivals result in shorter sessions, no extra time will be added without additional compensation.
A no-call no-show will result in the cancellation of your session. A new deposit will need to be submitted for rescheduling.
Please do not come to a session if you feel ill of any kind for the safety and consideration of yourself and the photographer/videographer.
RLR Visuals is in no way responsible or liable for any personal injury or personal property damage incurred on the premises.